Onward27-year heating and cooling company with a full crew
I started with one van and a pager. The people here now are the reason it worked — my lead tech has been with me nineteen years. I'm not in a hurry and I'm not looking for the highest bidder. I want to meet the person, walk them through a season, and hand this off the way I'd want it handed to me.
About the business
Residential and light-commercial heating and cooling with nine techs, two office staff, and a service-contract base that keeps winters busy and summers booked. Accountant-kept books, a shop lease a buyer can take over, and a name customers have trusted for a generation.
What customers know us for
We answer the phone. Twenty-seven years of showing up the same day in January is why people call us before they call anyone else.
The crew
Fourteen. Nine techs, two in the office, three apprentices. The lead tech has been with me nineteen years and runs the schedule; the office manager has been here twelve and runs everything else.
Why now
I am sixty-three. I would like to spend a winter somewhere warm before I am too old to enjoy it, and I would like to hand this off while it is strong, not when I have to.
How much runs without the owner
Less than people would guess. I have not run a service call in four years. I sign the checks, look at the numbers on Fridays, and take the calls that need an owner. The rest runs.
Where the work comes from
About eleven hundred service agreements, which is most of the revenue. The rest is referral and repeat. We do not advertise and have not for a decade.
Room to grow
Commercial. We turn away small commercial work every month because I never wanted to staff for it. A buyer who did could add a crew and fill it in a year.
Someone who will keep the crew and keep answering the phone at two in the morning, because that is the whole reason our customers stay. I would rather take less from the right person than more from the wrong one.
Ember is where you line up with what they asked for.
Terms Margaret is open to
I have had two calls from people who wanted to buy the phone number and let the crew go. I hung up on both. Say what you would do with the people first.
Every figure and description here is the owner’s own. Onward verified that they own the business. Figures are published as bands, not exact numbers, so the business can’t be identified. Nothing here is a valuation or a recommendation.
Figures are published as bands, not exact numbers — an exact figure would narrow down which business this is.
- Every number and description on this page was entered by the owner. Onward did not review, verify, or adjust any of it.
- Nothing here is a valuation, a recommendation, or an opinion about this business.
With an account, this panel checks your own answers against what Margaret asked for, line by line.
Owners decide who sees the rest. Members ask Margaret directly — no broker, no queue.
- Profit and loss statements, last three yearsReady
- Tax returns, last three yearsReady
- Equipment and vehicle listReady
- Lease or property documentsReady
- Customer or contract listReady
Files move once Margaret says yes. The name, the address and the exact numbers stay Margaret’s to share.